Senior Museum Assistant

Senior Museums Assistant – Full-time 37 hours per week
Flexible working hours will include evenings, weekends and bank holidays
Inclusive Salary Range from £24,463 up to £27,067 per year
Plus up to 18.5% employer pension contribution

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, historic city centre and charming villages. The city centre is near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.
St Albans Museums runs several sites including Verulamium Museum, the 15th century Clock Tower and a New Museum and Gallery in St Albans Town Hall, at the heart of the city centre. The facilities are open around the year seven days a week.
In this post you will support the Operations Manager in the effective and safe operation of the front of house service at the Museums. This will include managing the staff rotas, inductions and appraisals. You will also ensure that our performance and customer service standards are maintained at a high level.
You must be educated to GCSE level in English and Maths at grade A – C or able to demonstrate equivalent knowledge through experience. You must also have or be willing to work towards an NVQ Level 3 in Team leading/management. Experience of working in a customer services environment. A First Aid certificate or a Health and Safety qualification would be desirable.
Previous experience of working within a customer services or retail/shop environment is essential for these posts. Experience of working within a museum service would be desirable. You must also be IT literate Knowledge of the Microsoft packages and the Internet - especially Outlook, Word and Excel.
We offer a competitive package which also includes up to 27 days annual leave, pension scheme, staff parking permit, learning and development, leisure and travel discounts and other benefits.
For full details visit www.stalbans.gov.uk or email jobapplications@stalbans.gov.uk or telephone (01727) 819251 stating your details and the post reference number.
Closing date for applications: 29 April 2018.
Interview will be scheduled w/c 7 May 2018.

For more information visit http://bit.ly/2F2RDMK